Whether you are a resident, a guest at our vacation rental, or visiting Dubai for the first time, it’s important to have the correct emergency and important contact numbers at hand. Here is a compiled list of the most commonly needed helplines and services across the UAE — so you are always prepared.
🆘 Emergency & Safety Numbers (All-UAE)
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Police (Emergency): 999 — Use this number for crimes in progress, accidents, or any life-threatening emergency.
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Ambulance (Medical Emergency): 998 — For any medical emergencies such as injuries, sudden illness, or accidents.
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Fire Department / Civil Defence: 997 — In case of fire, smoke, gas leaks or rescue needs.
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Coastguard (Marine Emergencies): 996 — For emergencies at sea or along the coast.
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Search & Rescue (Special Rescue Operations): 995 — When special rescue services are required.
🏙️ Dubai-Specific & Utility-Related Numbers
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Non-emergency Police / Tourist / Minor Issues (Dubai police general inquiries): 901 — For non-urgent matters such as lost & found, minor traffic incidents, general police services, or tourist assistance.
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Electricity / DEWA (Dubai Electricity & Water Authority) Issue: 991 — For electricity or utility failures in Dubai.
🏥 Health & Public Services — Non-Emergency Contacts
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Dubai Health Authority (DHA) — Public health and non-emergency medical advice: 800 342
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Ministry of Health and Prevention (for national health & safety hotline): 800 11111 — Important for broader health-related issues such as medication safety, public health concerns, etc.
✅ Why It Matters: Safety, Quick Response & Peace of Mind
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Immediate Response: When emergencies happen — accidents, fire, medical issues, crime — calling the right number (999, 998, 997) can save lives.
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Useful for Residents & Tourists: Whether you live in Dubai, stay in a rental, or visit for vacation, having these numbers saves time and prevents panic.
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Non-Emergency Support: Not all situations are urgent — lost items, small incidents, inquiries — but having a non-emergency line (901) or utility contact (991) helps maintain order and convenience.
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Health & Safety: Access to reliable public health and safety helplines (DHA, MOHAP) ensures medical / public-health support beyond emergencies.
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Peace of Mind: Knowing you or your loved ones can get help quickly makes your stay — short or long — much safer, especially in a dynamic city like Dubai.
💡 Tips: What to Do When You Call
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Always give your exact location — building name, street, community or landmark (especially in Dubai where many areas sound similar).
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For non-urgent matters, use the non-emergency numbers — this ensures emergency lines stay available for real crises.
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For medical emergencies, if safe and possible, call 998 first and describe the situation clearly — including symptoms, number of people affected, location.
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For fire or danger situations, evacuate first, then call 997 to alert authorities.
🌐 Share This: A Quick Reference for Guests & Residents
Store these numbers on your phone and save them somewhere visible (home, office, rental). Print or bookmark them if you are a visitor or short-term guest.
Emergency: 999 (Police) | 998 (Ambulance) | 997 (Fire)
Non-emergency / Utility: 901 (Police info), 991 (Electricity/Water)
Health & Public: 800 342 (DHA), 800 11111 (National Health Hotline)
With these contacts at hand, you’ll be ready for anything — quick help, peace of mind, and better safety whether you live here full-time or are just visiting.
Reference:
All emergency contact numbers listed on this page are sourced directly from official UAE government authorities, including Dubai Police, Dubai Civil Defense, Dubai Ambulance Services, DEWA (Dubai Electricity and Water Authority), and Dubai Municipality. These hotlines are publicly published on their verified websites and official communication platforms. By providing accurate and up-to-date UAE emergency numbers, we ensure that our guests have reliable information for safety, support, and quick assistance during their stay in Dubai.